Returns & Exchanges
At 24-7 Games & Collectables, we want you to be fully satisfied with your fashion and apparel purchases; therefore, we offer a 30-day return window for items in their original, unworn condition. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags remain attached and the garment is free of any signs of wear.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing