Frequently Asked Questions
Everything you need to know about shopping at 24-7 Games & Collectables
What is the typical shipping timeframe for my order?
We process most orders within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your limited edition collectable garments authentic?
Absolutely. Every item sold at 24-7 Games & Collectables is 100% authentic and sourced directly from authorized distributors or the brands themselves.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track the status of my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.